Personally, I think people who work in customer service are the most stressed out individuals in the world (unless you are one of the those guys from the movie "Transformers" picking his nose and selling a credit card). Working cusomter service has its charm (at least that is how I think) - you get the chance to speak to different people and know a lot about the human race only by listening what they have to say.
I wanted to open an account in one of the banks. After sumbitting the webform for information about the product, I was called within 24 hours (impressive). The guy said something for like 3-4 seconds and then waited for me to say something. Silent, I had no idea what to say becaue I did not understand anything he said. Then my lazy memory reminded me that he was simply greeting me. I asked him about the product and he gave me all the explanation in the most difficult british accent I have ever heard. For a moment I assumed he was british (which was surprising because there are no "GREAT?" Britain personnel in customer service). I asked him "Who am I speaking to?" "FA'HH'D" was his answer, in a typical arabic accent with enough weight on the 'h' to make it look like an 'n'.
After some time I wanted to clear out a few misunderstandings and called the bank again. I was happy to hear the british accent again, only this time it was a different "mate".
Me: "I want ............... " blah blah blah.
Accent: "Certainly sir, you can go to any of the branches". Beautifully british.
Me: "but ................ " blah blah blah
Accent: "No problem sir we can take care of it". Kinda British.
Me. "I did speak to ........................." blah blah blah
Accent: "Sir, I am telling you know, that there will NAAT be a any prAblem" Aha !!! Desi.
I have seen so many cases wherein an accent goes bad because it is being put on like a loose fitted shirt. People many a times do not realize it and those who do, try to cover it up by re-cloning it, which just makes it worse. I guess "Crow walked a swans gait, forgot its own" is always true even when if it is said in british accent.
Monday, May 26, 2008
sAy Waaa?
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2 comments:
HAHAHAHA...Well said!
So was it really a british accent or they just sounded so to you as you are working with Britishers?
By the way, what does "sAy Waaa" mean?
It was "COPIED" British accent. Hello ... I get offended now if someone says anything against the British.
"sAy Waaa" is the African American way of saying "What did you say?" Only the last two words are combined, shortened and they switch places for reasons unknown.
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